Frequently Asked Questions


Do you have a gift giving guide?

Yes, we have some ideas to get you going on our suggestions page.

How long until my pillows ship?

Orders are typically shipped within 1 to 3 business days.

Are there discounts for bulk or wholesale orders of Surrounded By Love pillows?

Yes. Contact us for details.

Can we use Surrounded By Love pillows for fundraising?

We will work with several groups that are interested in fundraising. Contact us with details about your fundraiser.

Is my pillow machine washable?

Yes, just take the recorder out first.

How do I clean/take care of my pillow?

Be sure to take the recorder out first, then you can machine wash and dry your pillow.

Are the pillows hypoallergenic?

Great question, and although we can’t say that they are for certain, we can say that the frame we use is latex-free.

Do you ship Surrounded By Love pillows to my country?

We ship anywhere within the continental United States and its territories. If you live outside these areas then contact us.

I have a question not listed here, what do I do?

Use our contact form and we will get back to you with an answer.